Complaints Procedure

If you have a concern or complaint about the service you have received from the dentists or any member of staff, please let us know in writing. Your concern will be dealt with within 7 days. We operate a practice complaints procedure that adheres to national criteria.

Please address your letter to:

Mrs Jacqui Sayer
Practice Manager
Park House Dental Health
1 Bournemouth Park Rd.
Southend on Sea
Essex
SS2 5JQ

Tel: 01702 613196
Email: jacqui@phdentistry.co.uk

If you feel unable to raise your complaint or with us and require further advice you should contact:

Dental Complaints Service
The Lansdowne Building
21 Lansdown Road
Croyden
CR9 2ER
Tel: 08456 120540
Email: info@dentalcomplaints.org.uk

You may also like to contact the General Dental Council for more advice

The General Dental Council
37 Wimpole Street
London
W1M 8DQ
Tel: 020 7887 3800
Email: Complaints@gdc-uk.org

For those patients registered at this practice with Denplan by telephone for advice:
Tel: 0800 169 7220